Q: Where is the sensor located?
A: The infra red sensor on the Alyssa is located underneath the mirror. To activate it, simply swipe your hand underneath the mirror, within the 5cm detection range.
Q: Can I mount a shelf underneath the mirror?
A: Yes, a shelf can be mounted underneath the mirror. However, we advise it is positioned no nearer than 15cm away from the bottom of the mirror, as this can interfere with the infra red sensor switch.
Q: How can I test that the Alyssa Mirror works before I install it?
A: The Alyssa can be connected to a standard plug to test that all components are in full working order.
Q: How often do the LEDs need to be replaced?
A: The LEDs in the Alyssa are extremely long lasting, lasting on average 50,000 hours. In the unlikely event that the LEDs fail, we can supply replacement LEDs under the 5 years parts warranty that comes with the item. If you are outside of the warranty period and the LEDs fail, we can supply you with replacements for a small cost.
Q: What is an LED Mirror?
A: An LED mirror illuminates using energy saving LED (light emitting diode) light bulbs. They are stunning mirrors fully waterproof rated IP44, for safe use in bathrooms and are preinstalled with convenient extras such as motion sensor on/ off switches, full size anti-steam demister pad and shaver socket.