Q: Where is the shaver socket located?
A: The shaver socket is located on the right hand side of the mirror, along with the rocker switch to activate the magnification LEDs.
Q: Can I activate the mirror lights from my main bathroom light switch?
A: It is possible to wire the Electra LED Mirror to your main bathroom lighting circuit, so that the mirror lights turn on/off along with your main bathroom light. We do advise you seek the advice of a qualified electrician if you are thinking of wiring the item to your main bathroom lighting circuit.
Q: What will happen if my Electra LED Mirror is damaged when I receive it?
A: It is very rare we do experience any damages, however due to the fragile nature of our items this does happen from time to time. We do ask customers to check their items for any damages/defects within 7 days of delivery. In most cases we will ask for a photograph of the damage before replacing the item for you. Late reports of damages cannot be compensated for.
Q: What delivery slot do you offer?
A: We use Parcel Force and do find them to be very reliable. Parcel Force will deliver anytime between 8:00am and 5:30pm. If you pass on your mobile number when placing your order, we will be sure to forward this to Parcel Force, who will keep you updated regrding the delivery status of your item.
Q: Where can I purchase replacement LEDs from?
A: Pebble Grey offer a 5 years parts warranty with the Electra LED Mirror and LEDs are covered under this guarantee. LEDs are very long lasting, however if they do fail, we will replace these free of charge within the guarantee period.