Q: Do I need to touch the actual mirror in order to activate the lights?
A: No, for convenience and with hygiene in mind we have developed all our LED and Illuminated mirrors and cabinets to incorporate motion sensor activation.
Q: Can the mirror be installed in Zone One?
A: The mirror can be safely installed in bathroom Zone One by using an RCD device.
Q: Approximately, how long do LEDs last?
A: LEDs are Light Emitting Diodes. They are not only highly energy efficient compared to other lighting technology, they also last a lot longer. For example the average life of a halogen 50 watt bulb is between 1,000 and 2,000 hours , approx 1-2 years on average. The average life of our LED’s is 50,000 hours, approx 50 years ( of average usage).
Q: What is the delivery cost?
A: Delivery is free to UK Mainland if the order value is above £50. If the order is below £50 delivery will incur a small charge of £4.95. Further information is located on our Delivery Page however if you require further assistance, please contact our Customer Service Team by telephone or email.
Q: If my item develops a fault, what should I do?
A: We offer a parts warranty and manufacturers guarantee on all our mirrors. In the rare event that you experience a problem or fault with your mirror please contact our Customer Support Team and we will send a replacement part as soon as we are notified. Please see our Terms and Conditions for full details.