Q: Do I have to have the lights on for the shaver to work?
A: No, the shaver socket is an independent feature on your Sorrento mirror allowing you to charge your shaver in the socket overnight without the need to have the lights constantly active.
Q: Where is the Sensor located on the Sorrento?
A: The sensor switch is usually located on the bottom of the mirror, towards the right hand side.
Q: What is theminimum space required for the sensor switch to operate?
A: We do recommend leaving a space of at least 15cm between the sensor switch (located underneath the mirror) and any object/surface underneath the mirror. Insufficient space can act as an obstruction and prevent the sensor switch from working to its full ability.
Q: Can I have delivery of my Sorrento on a Saturday or a specific day?
A: Yes, simply specify your required delivery date on your order or for Saturday delivery please contact us and we will be happy to arrange this for you.
Q: If I don’t like the Sorrento can I return for a full refund?
A: Yes, but please do not install the mirror/ cabinet. The return product must be complete, unused and in “as new” condition. If you have opened the box to examine the product you must have done so without damaging or marking the product) It should be returned with the original box, packing and accessories.