Our Returns Policy
Please see our Terms and Conditions for full details of our returns policy.
How do I return an unsuitable item?
We allow a period of 14 days from delivery for you to change your mind and confirm that you wish to return your item. Please call our customer service team on 0845 322 8415 or email us at firstname.lastname@example.org. All goods returned are your responsibility until they reach our warehouse and we recommend that you use a postal service that insures the value of the goods you are returning. Please complete the Returns Form, located under the Installation Guides tab and return the item to: Unit 7 Speedwell Road, Whitwood, Castleford, West Yorkshire, WF10 5PY