We allow a period of 14 days from delivery for you to change your mind and confirm that you wish to return your item. Please call our customer service team on 0845 322 8415 or email us at support@pebblegrey.co.uk. All goods returned are your responsibility until they reach our warehouse and we recommend that you use a postal service that insures the value of the goods you are returning. Please complete the Returns Form, located under the Installation Guides tab and return the item to: Pebble Grey Limited, Unit 1 Lister Park, Green Lane Industrial Estate, Featherstone, West Yorkshire, WF7 6FE.