Your Privacy

Pebble Grey Limited is totally committed to protecting the privacy of our visitors and valued customers. At Pebble Grey we fully appreciate and respect the importance of privacy and security on the Internet. We will not under any circumstance disclose information about our customers to any third parties except where it is part of providing a service to you, e.g. arranging for a product to be sent to you.

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via email, post & telephone. Pebble Grey uses third party software for abandoned baskets and may contact you about your left purchase if you have entered your details at the checkout. All Pebble Grey customers have the option to opt-out of receiving marketing communications and promotional offerings from us.

Third party sites

Our site may contain links to and from the websites of our partner companies, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Privacy Notice

Pebble Grey policy is to only collect personal information that is necessary for the operation of the customer’s account and to enable orders to be processed and delivered and where consent has been obtained for marketing purposes. PEBBLE GREY will only share information with third parties where this is necessary to enable delivery to be made by the chosen carrier.

Pebble Grey will capture the following information for customers:

  • Customer Name
  • Customer Postal Address
  • A contact telephone number
  • A private email address

Pebble Grey may Process, but not store the following information

  • Payment card number
  • Payment card start date
  • Payment card expiry date
  • Payment card issue number
  • Payment card CV number
  • Payment card address
  • Payment card name (may be different than subject placing the order)

This customer information will be used to generate an order, process this through our warehouse and to print out delivery documentation. We will share the details with our 3rd Party carriers to enable them to make delivery and to contact the customer with any delivery information. We may provide this information to a carrier to arrange a collection, where a customer wishes to return product to Pebble Grey.

We will hold the data during the currency of the supplier/customer relationship and for 7 years after a customer ceases trading with us. A customer may at any time request information from us about the data that we hold for them and we will respond within the latest requirements of the legislation. If a customer has a complaint about our control of their data or any other complaint relating to the data that we hold about them, they can raise their complaint with the ICO.

Contacting us

Pebble Grey Limited is the data controller for the purpose of the General Data Protection Regulation (GDPR) 2018.

You have the right to access the information which we may hold about you and your right of access can be exercised in accordance with the Act.

We are always pleased to hear from our customers and take feedback and comments into account to help us build our knowledge and understanding to ensure that we not only deliver the best service and products possible but that you will also return to our site and recommend us to your family and friends. If you have any questions or feedback about this statement, or would like to discuss any other matter, please email us [email protected] or write to us at the address below.

Pebble Grey Limited 
Unit 7 Speedwell Road
West Yorkshire
WF10 5PY