Pebble Grey Limited is totally committed to protecting the privacy of our visitors and valued customers. At Pebble Grey we fully appreciate and respect the importance of privacy and security on the Internet. We will not under any circumstance disclose information about our customers to any third parties except where it is part of providing a service to you, e.g. arranging for a product to be sent to you.
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission.
Communication & Marketing
Third party sites
Our site may contain links to and from the websites of our partner companies, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Pebble Grey policy is to only collect personal information that is necessary for the operation of the customer’s account and to enable orders to be processed and delivered and where consent has been obtained for marketing purposes. PEBBLE GREY will only share information with third parties where this is necessary to enable delivery to be made by the chosen carrier.
We may collect the following information:
Pebble Grey may Process, but not store the following information
This customer information will be used to generate an order, process this through our warehouse and to print out delivery documentation. We will share the details with our 3rd Party carriers to enable them to make delivery and to contact the customer with any delivery information. We may provide this information to a carrier to arrange a collection, where a customer wishes to return product to Pebble Grey.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We will hold the data during the currency of the supplier/customer relationship and for 7 years after a customer ceases trading with us. A customer may at any time request information from us about the data that we hold for them and we will respond within the latest requirements of the legislation. If a customer has a complaint about our control of their data or any other complaint relating to the data that we hold about them, they can raise their complaint with the ICO.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Pebble Grey Limited is the data controller for the purpose of the General Data Protection Regulation (GDPR) 2018.
You have the right to access the information which we may hold about you and your right of access can be exercised in accordance with the Act.
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held of you please write to:
Customer Service Department
Pebble Grey Ltd
Unit 4 Bramley Grange
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are always pleased to hear from our customers and take feedback and comments into account to help us build our knowledge and understanding to ensure that we not only deliver the best service and products possible but that you will also return to our site and recommend us to your family and friends. If you have any questions or feedback about this statement, or would like to discuss any other matter, please email us at [email protected] or call us at 01977 522021