Quality & Distribution

Quality is priority

To emphasise the value we place on the high quality of our products, we have implemented a 10-year extendable guarantee on all orders placed on our site*.

We pride ourselves on offering superior quality products, using the best components and materials to guarantee long-life performance, high light output and enhanced durability. All our products are certified by UK laboratories, are in line with our Quality Assurance Policy and come with a 1 year standard guarantee that our customers can upgrade to 10 years by filling out a simple online form.

Pebble Grey Ltd operates from a 29,000 square foot premises in Castleford, West Yorkshire. Our warehouse space totals almost 27,000 square feet alone and gives us the ability for a bigger stock holding than ever before. Our logistics continue to grow each year by setting defined improvement programmes that include product development, productivity reviews and financial investments across all platforms.

We boast a high OTIF performance of over 97% and a low returns rate of under 0.5%